Prudential Financial, in order to function with the current economic climate, is merging it's real estate and relocation businesses to primarily be based in Arizona.
Moving Pets Part 2
Part Two
Important Questions for Important Members of the Family
The general transportation procedure may be understood by the transferee but there are often concerns questions regarding the care and safety of their beloved pets, rather than the “nuts and bolts” of the logistics. "Most important is how our clients feel about [their pet's move]," said Rick Olson, Regional Operations Manager of Crown Relocations in Los Angeles. "It is a foreign process to them loaded with emotion and concern." This sentiments and anxieties can lead to a multitude of questions that a relocation professional might be faced with.
Many myths surround pet safety and air travel, which perpetuates anxieties that a transferee inevitably has when they first start contemplating a pet move. Most of the horror stories that circulate about pets flying are a direct result from pet owners attempting to fly their pets on their own. Anyone who has ever tried to highlight their hair using an at-home kit, or build a deck after picking up some two-by-fours at the local hardware store, knows that some processes, while not impossible to do on one's own, are better left to professionals. It helps to remind the transferee that they will be in experienced hands—for professional pet relocation companies, their duty is to ensure that every pet arrives safely and without incident.
The risk of extreme temperatures affecting the pet’s safety is one of the other common concerns among pet owners—many airlines will even embargo pets during the winter and summer months. However, most reputable pet relocation companies work with airlines that have programs in place to keep pets in climate control the entire duration of the flight. The pet is never exposed to inclement weather and this allows companies to relocate pets all over the world year-round. Dogs escaping from or getting hurt while in their crates is an example of why pet relocation companies emphasize to clients that they crate train their pet before the day of the flight. Some relocation companies can even arrange professional crate training classes for them. It is important to contact the pet relocation company as soon as a potential transferee mentions they might be relocating their pet as the more time he can spend getting used to his new crate, the more relaxed he will be on the day of his flight.
There are three different ways a pet can travel on an airplane: with the owner in the passenger cabin or as accompanied (or excess) luggage in the cargo hold, or as manifest cargo (typically without the owner). Most owners initially want to take their pets in the cabin but unfortunately due to airline restrictions on weight and size limits as well as various government restrictions for international imports, rarely does a pet qualify to fly in the cabin. However, as long as care is taken in choosing the correct airline, the cargo hold where the pet will travel is always pressurized and climate-controlled. This means a transferee’s pet will travel in comfort even when apart from his owner. While direct flights are ideal, direct routing is not the only factor when choosing which airline a pet should fly on. Some airlines are not adequately set up to take care of pets in the event that there is a delay or emergency. “Pet friendly” airlines such as Continental Airlines and KLM Royal Dutch Airlines have created dedicated pet programs to care for their four-legged travelers that keep pets in climate control not only while in the plane, but also while waiting to board. These airlines also have kennel facilities at their main hubs, where during layovers, all of the pets pet are checked on, watered and if necessary, fed.
Despite all of this careful attention, there are still some pets that most pet relocation companies consider to be “at risk” when traveling. Older, infirm dogs and cats can travel as there is no age limit, but it is always best for the transferee to seriously consider the amount of stress an elderly pet can endure. High-anxiety pets also pose a risk for hyperventilation and injury to themselves if they are not properly crate trained and conditioned ahead of time. Snub-nosed dogs such as pugs and English bulldogs are at an elevated risk for traveling due to their delicate respiratory systems which can become impaired under high stress situations. The length of travel and the pet’s individual personality can contribute to the amount of risk. Ultimately, it’s left at the pet owner’s discretion to make an informed decision after consulting with their pet relocation specialist and veterinarian.
This is part two in a three-part series on pet relocations, written by Rachel Farris with PetRelocation.com, based out of Austin, Texas. This series originally appeared in MOBILITY magazine. PetRelocation.com offers on-site and webinar training for CRPs and companies interested in learning how to best answer their transferee's frequently asked questions surrounding domestic and international pet relocations. For more information or to schedule a free training seminar for you and your staff, please contact PetRelocation.com at +1-512-264-9800.
Moving Pets Part 2
Part Two
Important Questions for Important Members of the Family
The general transportation procedure may be understood by the transferee but there are often concerns questions regarding the care and safety of their beloved pets, rather than the “nuts and bolts” of the logistics. "Most important is how our clients feel about [their pet's move]," said Rick Olson, Regional Operations Manager of Crown Relocations in Los Angeles. "It is a foreign process to them loaded with emotion and concern." This sentiments and anxieties can lead to a multitude of questions that a relocation professional might be faced with.
Many myths surround pet safety and air travel, which perpetuates anxieties that a transferee inevitably has when they first start contemplating a pet move. Most of the horror stories that circulate about pets flying are a direct result from pet owners attempting to fly their pets on their own. Anyone who has ever tried to highlight their hair using an at-home kit, or build a deck after picking up some two-by-fours at the local hardware store, knows that some processes, while not impossible to do on one's own, are better left to professionals. It helps to remind the transferee that they will be in experienced hands—for professional pet relocation companies, their duty is to ensure that every pet arrives safely and without incident.
The risk of extreme temperatures affecting the pet’s safety is one of the other common concerns among pet owners—many airlines will even embargo pets during the winter and summer months. However, most reputable pet relocation companies work with airlines that have programs in place to keep pets in climate control the entire duration of the flight. The pet is never exposed to inclement weather and this allows companies to relocate pets all over the world year-round. Dogs escaping from or getting hurt while in their crates is an example of why pet relocation companies emphasize to clients that they crate train their pet before the day of the flight. Some relocation companies can even arrange professional crate training classes for them. It is important to contact the pet relocation company as soon as a potential transferee mentions they might be relocating their pet as the more time he can spend getting used to his new crate, the more relaxed he will be on the day of his flight.
There are three different ways a pet can travel on an airplane: with the owner in the passenger cabin or as accompanied (or excess) luggage in the cargo hold, or as manifest cargo (typically without the owner). Most owners initially want to take their pets in the cabin but unfortunately due to airline restrictions on weight and size limits as well as various government restrictions for international imports, rarely does a pet qualify to fly in the cabin. However, as long as care is taken in choosing the correct airline, the cargo hold where the pet will travel is always pressurized and climate-controlled. This means a transferee’s pet will travel in comfort even when apart from his owner. While direct flights are ideal, direct routing is not the only factor when choosing which airline a pet should fly on. Some airlines are not adequately set up to take care of pets in the event that there is a delay or emergency. “Pet friendly” airlines such as Continental Airlines and KLM Royal Dutch Airlines have created dedicated pet programs to care for their four-legged travelers that keep pets in climate control not only while in the plane, but also while waiting to board. These airlines also have kennel facilities at their main hubs, where during layovers, all of the pets pet are checked on, watered and if necessary, fed.
Despite all of this careful attention, there are still some pets that most pet relocation companies consider to be “at risk” when traveling. Older, infirm dogs and cats can travel as there is no age limit, but it is always best for the transferee to seriously consider the amount of stress an elderly pet can endure. High-anxiety pets also pose a risk for hyperventilation and injury to themselves if they are not properly crate trained and conditioned ahead of time. Snub-nosed dogs such as pugs and English bulldogs are at an elevated risk for traveling due to their delicate respiratory systems which can become impaired under high stress situations. The length of travel and the pet’s individual personality can contribute to the amount of risk. Ultimately, it’s left at the pet owner’s discretion to make an informed decision after consulting with their pet relocation specialist and veterinarian.
This is part two in a three-part series on pet relocations, written by Rachel Farris with PetRelocation.com, based out of Austin, Texas. This series originally appeared in MOBILITY magazine. PetRelocation.com offers on-site and webinar training for CRPs and companies interested in learning how to best answer their transferee's frequently asked questions surrounding domestic and international pet relocations. For more information or to schedule a free training seminar for you and your staff, please contact PetRelocation.com at +1-512-264-9800.
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