Saturday, March 26, 2011

Canadian Court hands down technology decision

An Ontario Court of Appeals issued a ruling in a case where a school teacher was issued a laptop that he was entitled to take home to use on non-scheduled work hours. During his spare time he was looking at pornographic images which were uncovered during a police search of the computer. The Court of Appeals decision stated that if you issue a employee a laptop or a smartphone and let them take them home or on vacation, the employer has given the employee explicit  permission to use the devices for personal use and thus they have the right to expect a reasonable amount of privacy.

While we recogize that Canadian law is not viable in the US, we would suggest that part of your corporate policy needs to clearly state the expectations you want from employees that you have on 24/7 status. Clearly delineate what they are able to do with those devices. If you don't want them usig the devices for personal use say so. You decide the direction your organization goes in this social media world we are living in.

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You are our greatest asset!

For over 30 years we have been a customer of a chain of coffee shops (not Starbucks) and part of their offerings has been a loyalty program for frequent customers. We would get a punch for each drink bought or each pound of ground coffee purchased. Last weekend we stopped in one of their stores and was informed that as of the end of April they were discontinuing the loyalty program. Whe asked why after 30 years they were doing so, the response I got was that the business had to stay in business.

As a coffee shop or your organization your primary purpose is to acquire and maintain customers. You acquire customers in your business by hiring the human capital and by providing the services that meet the requiremets of your hiring managers. In order to maintain them as customers you need to take steps to listen to the voice of the customer. Google the term voice of the customer and look for a six-sigma tool called the voice of the customer matrix and complete oe for each customer segment. Based on the results, make changes in your service delivery to match their needs.

Many managers lament about the lack of engagemet on the part of our human capital assets-i.e.our employees- but what have you done for them lately. Are they treated as an afterthought or do you treat them as vital parts of your organization? Do you as human resource professionals treat managers as customers and fellow team members or do you treat them as an imposition who are there to make your life miserable.

The quality of your workplace is in direct relatioship to the level of your customer satisfaction deliverance. That means satisfied employees and satisfied hiring managers. And while you are at it, do't forget your outside vendors.

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Tuesday, March 22, 2011

Supreme Court issues ruling in FLSA arena

Petitioner Kasten brought an antiretaliation suit against his formeremployer, respondent (Saint-Gobain), under the Fair Labor Stan-dards Act of 1938 (Act), which provides minimum wage, maximum hour, and overtime pay rules; and which forbids employers “to dis-charge . . . any employee because such employee has filed any com-plaint” alleging a violation of the Act, 29 U. S. C. §215(a)(3). In a re-lated suit, the District Court found that Saint-Gobain violated the Act by placing timeclocks in a location that prevented workers from receiving credit for the time they spent donning and doffing work-related protective gear. In this suit Kasten claims that he was dis-charged because he orally complained to company officials about thetimeclocks. The District Court granted Saint-Gobain summaryjudgment, concluding that the Act’s antiretaliation provision did notcover oral complaints. The Seventh Circuit affirmed.
Held: The scope of statutory term “filed any complaint” includes oral, aswell as written, complaints. Pp. 4–15.
(a) The interpretation of the statutory phrase “depends upon read-ing the whole statutory text, considering the [statute’s] purpose andcontext . . . , and consulting any precedents or authorities that informthe analysis.” Dolan v. Postal Service, 546 U. S. 481, 486. The text, taken alone, cannot provide a conclusive answer here. Some diction-ary definitions of “filed” contemplate a writing while others permitusing “file” in conjunction with oral material. In addition to diction-ary definitions, state statutes and federal regulations sometimes con-template oral filings, and contemporaneous judicial usage shows thatoral filings were a known phenomenon at the time of the Act’s pas-sage. Even if “filed,” considered alone, might suggest a narrow interpretation limited to writings, “any complaint” suggests a broad inter-pretation that would include an oral complaint. Thus, the three-word phrase, taken by itself, cannot answer the interpretive question. The Act’s other references to “filed” also do not resolve the linguistic ques-tion. Some of those provisions involve filed material that is virtually always in writing; others specifically require a writing, and the re-mainder, like the provision here, leave the oral/written question un-resolved. Since “filed any complaint” lends itself linguistically to thebroader, “oral” interpretation, the use of broader language in other statutes’ antiretaliation provisions does not indicate whether Con-gress did or did not intend to leave oral grievances unprotected here.Because the text, taken alone, might, or might not, encompass oralcomplaints, the Court must look further. Pp. 4–8.
(b)
Several functional considerations indicate that Congress in-tended the antiretaliation provision to cover oral, as well as written, complaints. Pp. 8–14.
(1)
A narrow interpretation would undermine the Act’s basic ob-jective, which is to prohibit “labor conditions detrimental to themaintenance of the minimum standard of living necessary for health,efficiency, and general well-being of workers,” 29 U. S. C. §202(a).The Act relies for enforcement of its substantive standards on “infor-mation and complaints received from employees,” Mitchell v. Robert DeMario Jewelry, Inc., 361 U. S. 288, 292, and its antiretaliation pro-vision makes the enforcement scheme effective by preventing “fear ofeconomic retaliation” from inducing workers “quietly to accept sub-standard conditions,” ibid. Why would Congress want to limit the en-forcement scheme’s effectiveness by inhibiting use of the Act’s com-plaint procedure by those who would find it difficult to reduce theircomplaints to writing, particularly the illiterate, less educated, oroverworked workers who were most in need of the Act’s help at thetime of passage? Limiting the provision’s scope to written complaintscould prevent Government agencies from using hotlines, interviews, and other oral methods to receive complaints. And insofar as the provision covers complaints made to employers, a limiting reading would discourage using informal workplace grievance procedures tosecure compliance with the Act. The National Labor Relations Act’s antiretaliation provision has been broadly interpreted as protecting workers who simply “participate[d] in a [National Labor Relations]Board investigation.” NLRB v. Scrivener, 405 U. S. 117, 123. The similar enforcement needs of this related statute argue for a broad interpretation of “complaint.” The Act’s requirement that an em-ployer receive fair notice of an employee’s complaint can be met byoral, as well as written, complaints. Pp. 8–12.
(2) Given the delegation of enforcement powers to federal administrative agencies, their views about the meaning of the phrase should be given a degree of weight. The Secretary of Labor has con-sistently held the view that “filed any complaint” covers both oral and written complaints. The Equal Employment Opportunity Commis-sion has set out a similar view in its Compliance Manual and in mul-tiple briefs. These views are reasonable and consistent with the Act. And the length of time they have been held suggests that they reflect careful consideration, not “post hoc rationalizatio[n].” Motor Vehicle Mfrs. Assn. of United States, Inc. v. State Farm Mut. Automobile Ins. Co., 463 U. S. 29, 50. Pp. 12–13.
(3)
After engaging in traditional statutory interpretation meth-ods, the statute does not remain sufficiently ambiguous to warrantapplication of the rule of lenity. Pp. 13–14.
(c)
This Court will not consider Saint-Gobain’s alternative claimthat the antiretaliation provision applies only to complaints filedwith the Government, since that claim was not raised in the certio-rari briefs and since its resolution is not a “ ‘predicate to an intelli-gent resolution’ ” of the oral/written question at issue, Caterpillar Inc. v. Lewis, 519 U. S. 61, 75, n. 13. Pp. 14–15.
570 F. 3d 834, vacated and remanded.

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Friday, March 18, 2011

What will they think of next?

An Employer's FMLA Nightmare? Hooters Offers Fake "Doctor's Notes" to Skip Work During NCAA Tourney

brackets.jpgOver the upcoming weeks, when Carl the Custodian is missing from your workplace, you may want to give your local Hooters Restaurant a call.  He just might be there watching the NCAA tournament. 

Hooters has unveiled a marvelous marketing ploy to get customers through their doors during the NCAA tournament -- the Company is offering doctor's notes excusing employees from work on March 17 and 18 for any one of a number of basketball-related "medical" issues.  Of course, the doctor's note, entitled "Hooters National Hooky Day," is fake and nothing more than a ploy to rake in a larger share of college basketball fans.  In fact, Hooters' official Rules (pdf) make it clear that the employee should look for alternative employment if he/she submits the doctor's note as "an actual excuse to stay out of work."

But Hooters clearly is onto something.  According to a report by Challenger, Gray & Christmas, Inc., an outplacement firm, employee time spent viewing NCAA tournament games online during the work day will cost employers 8.4 million hours in lost productivity which, when multiplied by “the average hourly earnings … among private-sector workers [makes] the financial impact exceed $192 million.”

Take your best guess as to how FMLA leave will be impacted by the NCAA tourney.  Suffice it to say, however, that HR professionals and leave administrators may have a busy next couple of weeks.  To combat Family and Medical Leave Act abuse during the NCAA tourney (and throughout the year), feel free to browse our previous posts on the topic here and here.

From Franczek Radelet P.C via Employment Law Information Network

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Wednesday, March 16, 2011

Ultimate Improvement Cycle: A Six Sigma Approach to Human Capital Management Course Offerings expand

We are have now scheduled our unique course on the role of Six Sigma in HR in several locations:

March 21 and 23, 2011  Hillsborough Community College Institute for Corporate and Continuing Education Tampa, FL

April 4 and 6, 2011        Polk Corporate College Lakeland, FL

July 21 and 22, 2011     North Central Florida SHRM Gainesville, FL

July 26 and 27, 2011    Hillsborough Community College Institute for Corporate and Continuing Education Tampa, FL

August 2011 (TBD)       Strategic HR Partners Columbus, GA

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Sunday, March 13, 2011

Has your organization evolved with the times?

In a conversation recently with Russ Moen, VP of Human Resources at ExpressPro, he suggested that I should pick up a copy of the book Intellectual Capital by Thomas Stewart. The book looks at the new role of human capital within the business community. If we still look at employees based on the "position they hold" rather than the skills they bring to the table, we are suffering from a death spiral. Released in paperback in 1999 it is still very timely looking at the world we are operating in.

Stewart presents some guidelines for us to consider:

First, he discusses new signs of trouble to show us that our jobs might be in trouble. They are 1) Are you learning? 2) If your job were open, would you get it? 3) Are you being milked? 4) Do you know what you contribute? 5) What would you do if your job disappeared tomorrow? 6) Are you having fun yet? and 7) Are you worried about your job?

From these seven questions, Stewart discusses the new career model for the coming journey. Has your organization changed with the times? Have you recognized the tenants of the new career model? Let's look at the tenants:

  1. A career is a series of giigs, not a series of steps - When you look at your human capital assets, are you viewing them from the pervue of a ladder or are you looking at what new skills they bring to your organization separate from what department they report to?
  2. Project Management is the furnace in which successful careers are forged. We are looking at organizations that have learned that corss-functional teams are what generates innovation. In doing so the old model of silo mentality and rising within your silo is gone.
  3. In the new organization, power flows from expertise, not from position. There is an old adage among professionals seeking new employment that it is not who you know, it is who knows you. Part of this is being recognized for the knowledge that your human capital assets have gained over their working career. When you are recruting new talent are you looking for their previous position or for the knowledge assets they bring to your organization?
  4. Most roles in an organization can be performed by either insiders or outsiders. If you are hiring based on expertise, then the talent does not have to be working within your doors today. They could just as easily be a consultant who comes in for the project and moves on to the next project and client when yours is finished.
  5. Careers are made in markets, not hierarchies. Charles Handy suggests that all of your human capital assets should be self-employed. If this is so the way you approach your human capital assets has to change. You do not hire them nor own them. They are leasing their services to you on a project basis for the nature of their intellectual assets.
  6. The fundamental career choice is not between one company and another, but between specializing and generalizing. The new human capital assets are loyal to what they do not to your organization. If asked they do not begin by saying they work for your organization, They talk about what they do. This means they are far more concerned with the expertise they have rather than the industry you are in. The expertise crosses industry lines as easily as water.
  7. Intellectual capital is the source of wealth for individuals as well as for the organization - and it is held in common between them. Your organization is valued on what you bring to the marketplace. That value is derived from what your human capital assets bring to your organization. The resulting inte4raction means that you need to change the position they play within your organization.

Your organization needs to make the decision whether you play a vital role in the marketplace or are counting the days until you disappear. A major part of this decision will be based on the position you place your human capital assets into. If you still function with the department hierarchial arrangement where the management tries to drive the organization down on the human capital you will fail. On the other hand, if you recognize the value of the expertise that is housed within your four walls in the minds of your human capital then you have a running chance to evolve as the marketplace evolves. The human capital assets will dictate whether you have the ability to  grow and introduce new innovation to the future business world.

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Friday, March 11, 2011

Using Facebook at Work? Bay Area IT Consultants Say Change These 5 Account Settings

From PRWire 3/10/11

As it becomes more common to access Facebook in the workplace, the way IT consultants monitor computers within a company has also changed. Security risks to the networks, and therefore to the individuals who are using them, have increased. People 1st, a Bay Area IT consulting firm, recommends making five changes to protect the security of the network and the identity of the user.

The default privacy options for Facebook tend to be loose; information is made available to other users, third-party apps, and advertisers. One of the first things any Facebook user should do to help protect network security and their own privacy is access their account settings and change the default privacy options.

Bay Area IT Consultants People 1st explain how to make five important settings changes people need to make on their computer before accessing Facebook at work.

1)    Applications being used. To view these settings, go to "Account" > "Privacy Settings." Under "Apps and Websites," click "Edit your settings." Click the "Edit Settings" button next to "Apps you use." All the apps that are authorized to interact with the account are listed. Users can select which info they want to allow their apps to access, or delete unused apps entirely. People 1st recommends limiting access to profile information and friends' information as much as possible.

2)    Information friends can share. Many games and third-party apps on Facebook can pull information from a user's friends, even ones who don't use the app. To disable permission for other people's apps to have access to personal information, to "Account" > "Privacy Settings." Under "Apps and Websites," click "Edit your settings." Click the "Edit Settings" button next to "Info accessible through your friends" and uncheck all boxes.

3)    Social ads. These are generated by actions of a user or their friend, and will pop up on the right-hand side of a Facebook page. To turn off this setting, go to "Account" > "Account Settings," click on the "Facebook Ads" tab and choose "No one."

4)    Instant Personalization. When enabled, this feature allows external partner websites like Pandora and Yelp to use Facebook information to personalize their website for the viewer. To disable this feature, go to "Account" > "Privacy Settings." Under "Apps and Websites," click "Edit your settings." Click the "Edit Settings" button next to "Instant Personalization." Uncheck the box under "Enable instant personalization on partner websites."

5)    Remote sign-out. Left work and then realized that Facebook was still open on the computer? This nifty feature allows users to sign out of a computer from a remote location. Go to "Account" > "Account Settings." Click the "Change" button next to "Account Security." Under "Most Recent Activity," computers that are logged in to the account will be visible. To disconnect a remote computer, click "end activity."

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What would the Founding Fathers Think?

Every business enterprise is continually seeking that next big event that will push the organization to the next plateau in its evolution. One of the center features in this quest is to honor the role that diversity of thought and actions play in this quest. 

If we look around the globe at this place and time, we are confronted with constant reminders that the world at this moment has forgotten about the role of diversity in making our organizations great. You tell me that you want your employees to become  engaged in your organizations, but then you send them the message that this is the way we will think and act. If you have differing views in this regard live with it. Our elected officials in their recent actions have sent the same message to the populous- "There is only one way we can act, My way."

  Our founding fathers came to this country based on the belief in varying views. It was their anticipation that we would be tolerant of others views. We send the wrong message to the citizenry and our organizations when we act and behave differently. Our employees are now in a different role then they were even 20 years ago. They are vital assets to the success of your operation. When we send the message that we know we need you but you are needed on our terms not yours you lose the investment that employees  can bring to your organization.

Let me suggest some strategies for taking your corporation to the next level:

Strategy #1: Place your one mind view on hold and listen to the voice of your employees. They in many cases have a better understanding of your organization then you do.

Strategy #2: Remove all opportunities for silo mentality thinking within your organization. You have a decision to make or a new direction to move into, Get the help of a cross-functional team to assist the travel down the path to success.

 Strategy #3: Take the time to understand the results of your decisions both pro and con so that you totally understand the outcomes of your decision. While a decision may look good on paper, in reality it may have a completely different result once it is introduced. It is just possible that by the time you realize you have made an error in judgment the damage may have already been done.

It is your choice as business enterprise management whether you are able to succeed or fail in this global workplace. It is your choice whether you send the message to your human capital assets that you recognize the contribution that they make or do you tell them that as far as you are concerned they are just another number on the balance sheet.

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Thursday, March 03, 2011

Are you taking a wait and see attitude towards Health Care reform?

SHRM has advised that this is not the right direction to go in order to not being behind the 8 ball in the log run. Today a federal Judge in Penacola, who previously ruled against the health care overhaul, said the states must continue implementing President Barack Obama's health care overhaul even though he has declared it unconstitutional.
He says Obama administration attorneys have one week to appeal.If they don't meet that deadline, Vinson says the states can consider the law invalid. The case is one of several challenges to the health care law, which is almost certain to end up before the U.S. Supreme Court. In his ruling, Vinson says it's in the best interest of the nation to continue with the massive health overhaul while the cases work their way through the legal system.

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Wednesday, March 02, 2011

Daniel Bloom & Associates, Inc. announces organizational commitment to new ISO Standard

The International Organization for Standardization, the organization resposible for establishing a series of standards which gover how we operate as a business organization has released a new addition to its growing list (18500 so far). In November 2010 they released ISO 26000 covering the area of Social Responsibility, While voluntary in nature, may countries have signed on to agree to its tenants.

ISO 26000 demonstrates that social responsibility can have a direct positive impact on both the organization operations and more important to the bottom line. It is described as a multi-faceted approach that should be integrated into how we conduct business. It establishes a proactive midset that crosses across planning, execution and stakeholder interaction. It calls for applying the lens of social responsibility across the organization based on seven principles of the standard.

Seven Principles of Social Responsibility

ISO 26000 sees social responsibility from the point of view of seve distinct interdepedent principles:

  • Accoutability to those affected by our corporate decisios
  • Complete transparecy of our policies, decisions and activitites
  • The organization is based on ethical thinkig across the board withinthe organization
  • Respect for the iterests of all the stakeholders from employees to our cliets and partners
  • Respect for the rule of law
  • Respect for the iternational orms of Behavior

Respect for huma rights both within the organizations we serve and our own house.

In return we feel the benefit for Daniel Bloom and Associates, Inc. will be in the areas of:

  1. Better decision makig, kowledge of risks, and risk management
  2. Enhancement of public trust and strog organizational reputations in the marketplace
  3. The development of positive stakeholder relationships
  4. Introduction of innovation through exposure to new perspectives and contact with a diverse range of stakeholders
  5. Increased employee safety, loyalty and morale
  6. Enhanced recruitment and retetio efforts for additional staff
  7. Bottom-line savings due to icreased efficiency of resource utilizatio, decreased waste ad reuse of valuable by-products
  8. Reliability and fairess of transactions, fair trade and the absece of corruption
  9. Enhanced long term viability of the orgaizatio through sustainable atural resources and environmental services
  10. Add our voice to the public good, civil society and institutions

 

 

 

 

 

 

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Two US Supreme Court Decisions that Could Affect HR

Daniel Bloom CEO of Daniel Bloom and Associates, Inc. is not a licensed Attorney or a member of the Bar and our views do not constitute legal advice. If concerned with any of the issues i this post you should obtain legal advice from your corporate legal cousel.

On March 1 the US Supreme Court released two different decisions that could have a direct impact on HR decisions:

The first one was involving an employee who was disciplined by his supervisors because they did not like his serving in the US Military reserves:

Since a supervisor is an agent of the employer, when he causes an adverse em-ployment action the employer causes it; and when dis-crimination is a motivating factor in his doing so, it is a“motivating factor in the employer’s action,” precisely as the text requires. JUSTICE ALITO suggests that the em-ployer should be held liable only when it “should be re-garded as having delegated part of the decisionmaking power” to the biased supervisor. Ibid. But if the inde-pendent investigation relies on facts provided by the bi-ased supervisor—as is necessary in any case of cat’s-paw liability—then the employer (either directly or through the ultimate decisionmaker) will have effectively delegated the factfinding portion of the investigation to the biasedsupervisor. Contrary to JUSTICE ALITO’s suggestion, thebiased supervisor is not analogous to a witness at a benchtrial. The mere witness is not an actor in the events that are the subject of the trial. The biased supervisor and theultimate decisionmaker, however, acted as agents of the entity that the plaintiff seeks to hold liable; each of them possessed supervisory authority delegated by their em-ployer and exercised it in the interest of their employer. In sum, we do not see how “fidelity to the statutory text,” ibid., requires the adoption of an independent-investigation defense that appears nowhere in the text.And we find both speculative and implausible JUSTICE ALITO’s prediction that our Nation’s employers will sys-tematically disfavor members of the armed services intheir hiring decisions to avoid the possibility of cat’s-pawliability, a policy that would violate USERRA in any event. We therefore hold that if a supervisor performs an act motivated by antimilitary animus that is intended by the supervisor to cause an adverse employment action,3 and if that act is a proximate cause of the ultimate employment action, then the employer is liable under USERRA. 4UnderBoth Mulally and Korenchuk were acting within the scopeof their employment when they took the actions that allegedly caused Buck to fire Staub. A “reprimand . . . for workplace failings” constitutes conduct within the scope of an agent’s employment. Faragher v. Boca Raton, 524U. S. 775, 798–799 (1998). As the Seventh Circuit recog-nized, there was evidence that Mulally’s and Korenchuk’s actions were motivated by hostility toward Staub’s mili-tary obligations. There was also evidence that Mulally’sand Korenchuk’s actions were causal factors underlying Buck’s decision to fire Staub. Buck’s termination notice expressly stated that Staub was terminated because hehad “ignored” the directive in the Corrective Action. Fi-nally, there was evidence that both Mulally and Koren-chuk had the specific intent to cause Staub to be termi-nated. Mulally stated she was trying to “‘get rid of’” Staub, and Korenchuk was aware that Mulally was “‘outto get’” Staub. Moreover, Korenchuk informed Buck, Proctor’s personnel officer responsible for terminatingemployees, of Staub’s alleged noncompliance with Mu-lally’s Corrective Action, and Buck fired Staub immedi-ately thereafter; a reasonable jury could infer that Koren-chuk intended that Staub be fired. The Seventh Circuit therefore erred in holding that Proctor was entitled to judgment as a matter of law. It is less clear whether the jury’s verdict should be reinstated or whether Proctor is entitled to a new trial. —————— view as to whether the employer would be liable if a co-worker, rather than a supervisor, committed a discriminatory act that influenced the ultimate employment decision. We also observe that Staub took advan-tage of Proctor’s grievance process, and we express no view as towhether Proctor would have an affirmative defense if he did not. Cf. Pennsylvania State Police v. Suders, 542 U. S.

The secod one involved the question of whether certain corporate documets could be shielded from disclosure under the Freedom of Information Act

Corporations do not have “personal privacy” for the purposes ofExemption 7(C). Pp. 3–12.
(a) AT&T argues that the word “personal” in Exemption 7(C) incor-porates the statutory definition of “person,” which includes corpora-tions, §551(2). But adjectives do not always reflect the meaning ofcorresponding nouns. “Person” is a defined term in the statute; “per-sonal” is not. When a statute does not define a term, the Court typi-cally “give[s] the phrase its ordinary meaning.” Johnson v. United States, 559 U. S. ___, ___. “Personal” ordinarily refers to individuals.People do not generally use terms such as personal characteristics or personal correspondence to describe the characteristics or correspon-dence of corporations. In fact, “personal” is often used to mean pre-cisely the opposite of business-related: We speak of personal expenses and business expenses, personal life and work life, personal opinion and a company’s view. Dictionary definitions also suggest that “per-sonal” does not ordinarily relate to artificial “persons” like corpora-tions.
AT&T contends that its reading of “personal” is supported by the common legal usage of the word “person.” Yet while “person,” in a le-gal setting, often refers to artificial entities, AT&T’s effort to ascribe a corresponding legal meaning to “personal” again elides the differ-ence between “person” and “personal.” AT&T provides scant support for the proposition that “personal” denotes corporations, even in a le-gal context.
Regardless of whether “personal” can carry a legal meaning apart from its ordinary one, statutory language should be construed “inlight of the terms surrounding it.” Leocal v. Ashcroft, 543 U. S. 1, 9. Exemption 7(C) refers not just to the word “personal,” but to the term“personal privacy.” “Personal” in that phrase conveys more than just“of a person”; it suggests a type of privacy evocative of human con-cerns—not the sort usually associated with an entity like AT&T.AT&T does not cite any other instance in which a court has expresslyreferred to a corporation’s “personal privacy.” Nor does it identify any other statute that does so. While AT&T argues that this Court has recognized “privacy” interests of corporations in the FourthAmendment and double jeopardy contexts, this case does not call forthe Court to pass on the scope of a corporation’s “privacy” interests asa matter of constitutional or common law. AT&T contends that the FCC has not demonstrated that the phrase “personal privacy” neces-sarily excludes corporations’ privacy. But construing statutory lan-guage is not merely an exercise in ascertaining “the outer limits of [aword’s] definitional possibilities,” Dolan v. Postal Service, 546 U. S. 481, 486, and AT&T has provided no sound reason in the statutorytext or context to disregard the ordinary meaning of the phrase.Pp. 3–9.
(b) The meaning of “personal privacy” in Exemption 7(C) is further clarified by two pre-existing FOIA exemptions. Exemption 6, whichCongress enacted eight years before Exemption 7(C), covers “person-nel and medical files and similar files the disclosure of which would constitute a clearly unwarranted invasion of personal privacy.” §552(b)(6). This Court has regularly referred to Exemption 6 as in-volving an “individual’s right of privacy,” Department of State v. Ray, 502 U. S. 164, 175, and Congress used in Exemption 7(C) the samephrase—“personal privacy”—used in Exemption 6. In contrast, FOIA Exemption 4, which protects “trade secrets and commercial or finan-cial information obtained from a person and privileged or confiden-tial,” §552(b)(4), clearly applies to corporations. Congress did not useany language similar to that in Exemption 4 in Exemption 7(C).Pp. 9–11.

Our primary concern is with the first case (Staub vs. Porctor Hospital), We fully understand that you cannot control the minds of your human capital assets. The problem comes when you allow those views to guide your human resource policies and actions. As HR Managers we have an obligation to our organizations to insure that any discipliary actions taken in the case of a employee are based on authentic problem areas, not one that is clouded by personal views. It is inherent on HR professionals include this distinction in ongoing management training.

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